State Farm® Insurance Agent Rich Royalty Jr
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Polly Badass
September 4, 2024
"Beth was super helpful in getting my insurance switched for my old vehicle to my new vehicle. The new cards came in an email within minutes. Great experience."
Stacy Milheiser
September 4, 2024
"LOVE my Rich Royalty State Farm team...always there to help, answer questions, and make sure that everything is handled quick and easy. So many years with them and still, I couldn't be happier!"
"Thank you so much!"
Murphy Hall
September 4, 2024
"Everyone is very helpful and always willing to talk! Beth has made our experience so easy and is a delight to work with!"
sharon jones
August 26, 2024
"Jacob is our State farm agent. He was very helpful and took the time that we needed for our questions."
Ryan McGar
July 26, 2024
"I recently switched home and auto insurance to state farm. Beth and Jacob (still dunno why he doesn't go by Jake) were awesome making this transition after being with a previous insurance company for years."
Stephen Wolf
July 12, 2024
"Very helpful with all my questions. Always ready to help us find the right policy for what we need. I would rank this office (Beth) a 10."
Jan Wolfe
June 4, 2024
"We just added classic insurance for a corvette and talked with Jessica numerous times today. She was very nice and answered all of our questions."
Van Thawng
May 23, 2024
"Rich Royalty Jr - State Farm Insurance Agent is helpful, efficient, and provides excellent client support."
David Koch
May 21, 2024
"Great service and no hassle in setting up our daughter with an occasional driving policy."
Donna Witter
April 16, 2024
"Great service. Quick answers to my questions."
david thomas
December 12, 2023
"Great service. Always polite and helpful. I texted a question about my account and everything was squared away in just a few minutes"
T MaVeety
November 8, 2023
"Professional, kind, and always there to help us. Thanks to Rich, Jessica and Beth for everything they do! Their understanding and consideration always gives us peace of mind. :)"
Brian Talsma
June 20, 2023
"Jessica is the best. She responds to issues and questions in a prompt and professional manner. She explains all the details, and does her best to make things cost efficient."
"Thank you Brian !! Rich "
Dylan Greeney
April 28, 2023
"I moved to Evansville around a year and half ago. I became a customer just prior to the move down here. They have helped me with any of my insurance questions and concerns. One of the best things is they have been easily accessible via text messaging when I have questions. I haven't felt upsold on anything, and the prices when comparing has always been fair. Total pleasure working with them."
"Thank you Dylan!!"
Irina Kulikov
April 27, 2023
"Outstanding professional service! A+"
"Thank you Irina !!!"
S McD
January 17, 2023
"The staff at Rich’s office, Mason, Beth, Jessica and others, are very friendly and they know who you are. They are knowledgeable and good at what they do. If a matter requires a callback, they get back to you quickly. Rich has been my agent for a long time. He knows insurance. The times that I have needed Rich’s help, he has been there for me. I highly recommend Rich Royalty- State Farm Insurance."
Shawn Smith
January 11, 2023
"Great prices and even better service. I swapped from Geico/Liberty Mutual because of a poor experience with a claim. Rich's team provides a much better customer service experience, and I feel like I'm not just an account. We even saved some money. Jessica was quick to provide and send all the necessary documentation."
Brett Hirt
January 6, 2023
"The Rich Royalty team is fantastic. Great professional service and expertise. They are super friendly as well!"
Stephani Burden
January 4, 2023
"Office staff is incompetent. Lied and said I cursed and called his employee a name which I absolutely did not. Changed my policy without telling me."
Linda LaFay
August 31, 2022
"Really a great client-focused organization. They're always there when I need them and my rates are more than competitive. Highly recommend!"
"Linda, thanks so much for the great review and for the 5 stars! We appreciate it."
Anita Waldroup
August 31, 2022
"Great Customer Service provided by Beth Lipko. It is always a Great feeling to need the assistance of an expert and to know that they didn't let the file sit on a desk for days. Beth did a Great Job for Rich Royalty and Son. Anita Waldroup"
"Anita, I'm so glad to hear that Beth was able to provide you with great customer service. Thanks so much for taking the time to share your experience and also for the 5 stars. We appreciate it!"
Andy Marshall
August 18, 2022
"Fanastic team to work with, my family and I are insured with them. I'm happy to send them any business I can! +1"
"Andy, thank you for the kind words and 5-star rating! My team and I appreciate it!"
Jamye Wilson
August 8, 2022
"After an accident, I contacted this office and received swift and professional service."
"Jamye - Thank you for your 5 star review and for your vote of confidence in the service we provide. We appreciate your business!"
Jake Rusk
July 13, 2022
"I have been very pleased with the customer service at this insurance company so far. It’s very convenient to get in touch with my agent and everyone at the office is very helpful!"
"Jake - I love to hear this kind of feedback from our customers for our team members. Thank you so very much for your business and trusting our agency to take care of your insurance needs."
Emma Fleener
June 27, 2022
"Great experience with the company, They made changing addresses with my renters insurance very easy and convenient, through text and the State Farm app!"
"Emma - We value and appreciate your review. Don't hesitate to contact us if you need any further assistance, we will be happy to help!"