Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony Przeszlo

Tony Przeszlo

October 9, 2024

5  out of  5
rating by Tony Przeszlo
"Mason is 100% awesome got the best prices for the best coverage was extremely helpful, waked me through every step of the way and is down to earth and real wouldn't go to anyone else for auto and home insurance simply the best"
Profile photo of max mooney

max mooney

September 27, 2024

5  out of  5
rating by max mooney
"Great customer service has been great dealing with a car accident. Everyone is very helpful and I’m very grateful!"
Profile photo of Kathy White

Kathy White

September 12, 2024

5  out of  5
rating by Kathy White
"I had a very good experience with Rich Royalty Jr -State Farm Insurance they helped me all they could I have always had good experience with State Farm and I want to say thanks to Jacob for everything!"
We responded:
"Kathy, I'm so glad to hear that Jacob was able to help you out. Thanks so much for taking the time to share your experience and also for the 5 stars. We appreciate it! "
Profile photo of Polly Badass

Polly Badass

September 4, 2024

5  out of  5
rating by Polly Badass
"Beth was super helpful in getting my insurance switched for my old vehicle to my new vehicle. The new cards came in an email within minutes. Great experience."
Profile photo of Stacy Milheiser

Stacy Milheiser

September 4, 2024

5  out of  5
rating by Stacy Milheiser
"LOVE my Rich Royalty State Farm team...always there to help, answer questions, and make sure that everything is handled quick and easy. So many years with them and still, I couldn't be happier!"
We responded:
"Thank you so much!"
Profile photo of Murphy Hall

Murphy Hall

September 4, 2024

5  out of  5
rating by Murphy Hall
"Everyone is very helpful and always willing to talk! Beth has made our experience so easy and is a delight to work with!"
Profile photo of sharon jones

sharon jones

August 26, 2024

5  out of  5
rating by sharon jones
"Jacob is our State farm agent. He was very helpful and took the time that we needed for our questions."
Profile photo of Ryan McGar

Ryan McGar

July 26, 2024

5  out of  5
rating by Ryan McGar
"I recently switched home and auto insurance to state farm. Beth and Jacob (still dunno why he doesn't go by Jake) were awesome making this transition after being with a previous insurance company for years."
Profile photo of Stephen Wolf

Stephen Wolf

July 12, 2024

5  out of  5
rating by Stephen Wolf
"Very helpful with all my questions. Always ready to help us find the right policy for what we need. I would rank this office (Beth) a 10."
Profile photo of Jan Wolfe

Jan Wolfe

June 4, 2024

5  out of  5
rating by Jan Wolfe
"We just added classic insurance for a corvette and talked with Jessica numerous times today. She was very nice and answered all of our questions."
Profile photo of Van Thawng

Van Thawng

May 23, 2024

5  out of  5
rating by Van Thawng
"Rich Royalty Jr - State Farm Insurance Agent is helpful, efficient, and provides excellent client support."
Profile photo of David Koch

David Koch

May 21, 2024

5  out of  5
rating by David Koch
"Great service and no hassle in setting up our daughter with an occasional driving policy."
Profile photo of Donna Witter

Donna Witter

April 16, 2024

5  out of  5
rating by Donna Witter
"Great service. Quick answers to my questions."
Profile photo of david thomas

david thomas

December 12, 2023

5  out of  5
rating by david thomas
"Great service. Always polite and helpful. I texted a question about my account and everything was squared away in just a few minutes"
Profile photo of T MaVeety

T MaVeety

November 8, 2023

5  out of  5
rating by T MaVeety
"Professional, kind, and always there to help us. Thanks to Rich, Jessica and Beth for everything they do! Their understanding and consideration always gives us peace of mind. :)"
Profile photo of Brian Talsma

Brian Talsma

June 20, 2023

5  out of  5
rating by Brian Talsma
"Jessica is the best. She responds to issues and questions in a prompt and professional manner. She explains all the details, and does her best to make things cost efficient."
We responded:
"Thank you Brian !! Rich "
Profile photo of Dylan Greeney

Dylan Greeney

April 28, 2023

5  out of  5
rating by Dylan Greeney
"I moved to Evansville around a year and half ago. I became a customer just prior to the move down here. They have helped me with any of my insurance questions and concerns. One of the best things is they have been easily accessible via text messaging when I have questions. I haven't felt upsold on anything, and the prices when comparing has always been fair. Total pleasure working with them."
We responded:
"Thank you Dylan!!"
Profile photo of Irina Kulikov

Irina Kulikov

April 27, 2023

5  out of  5
rating by Irina Kulikov
"Outstanding professional service! A+"
We responded:
"Thank you Irina !!!"
Profile photo of S McD

S McD

January 17, 2023

5  out of  5
rating by S McD
"The staff at Rich’s office, Mason, Beth, Jessica and others, are very friendly and they know who you are. They are knowledgeable and good at what they do. If a matter requires a callback, they get back to you quickly. Rich has been my agent for a long time. He knows insurance. The times that I have needed Rich’s help, he has been there for me. I highly recommend Rich Royalty- State Farm Insurance."
Profile photo of Shawn Smith

Shawn Smith

January 11, 2023

5  out of  5
rating by Shawn Smith
"Great prices and even better service. I swapped from Geico/Liberty Mutual because of a poor experience with a claim. Rich's team provides a much better customer service experience, and I feel like I'm not just an account. We even saved some money. Jessica was quick to provide and send all the necessary documentation."
Profile photo of Brett Hirt

Brett Hirt

January 6, 2023

5  out of  5
rating by Brett Hirt
"The Rich Royalty team is fantastic. Great professional service and expertise. They are super friendly as well!"
Profile photo of Stephani Burden

Stephani Burden

January 4, 2023

1  out of  5
rating by Stephani Burden
"Office staff is incompetent. Lied and said I cursed and called his employee a name which I absolutely did not. Changed my policy without telling me."
Profile photo of Linda LaFay

Linda LaFay

August 31, 2022

5  out of  5
rating by Linda LaFay
"Really a great client-focused organization. They're always there when I need them and my rates are more than competitive. Highly recommend!"
We responded:
"Linda, thanks so much for the great review and for the 5 stars! We appreciate it."
Profile photo of Anita Waldroup

Anita Waldroup

August 31, 2022

5  out of  5
rating by Anita Waldroup
"Great Customer Service provided by Beth Lipko. It is always a Great feeling to need the assistance of an expert and to know that they didn't let the file sit on a desk for days. Beth did a Great Job for Rich Royalty and Son. Anita Waldroup"
We responded:
"Anita, I'm so glad to hear that Beth was able to provide you with great customer service. Thanks so much for taking the time to share your experience and also for the 5 stars. We appreciate it!"
Profile photo of Andy Marshall

Andy Marshall

August 18, 2022

5  out of  5
rating by Andy Marshall
"Fanastic team to work with, my family and I are insured with them. I'm happy to send them any business I can! +1"
We responded:
"Andy, thank you for the kind words and 5-star rating! My team and I appreciate it!"