State Farm® Insurance Agent Rich Royalty Jr

"I moved to Evansville around a year and half ago. I became a customer just prior to the move down here. They have helped me with any of my insurance questions and concerns. One of the best things is they have been easily accessible via text messaging when I have questions. I haven't felt upsold on anything, and the prices when comparing has always been fair. Total pleasure working with them."

"Outstanding professional service! A+"

"The staff at Rich’s office, Mason, Beth, Jessica and others, are very friendly and they know who you are. They are knowledgeable and good at what they do. If a matter requires a callback, they get back to you quickly. Rich has been my agent for a long time. He knows insurance. The times that I have needed Rich’s help, he has been there for me. I highly recommend Rich Royalty- State Farm Insurance."

"Great prices and even better service. I swapped from Geico/Liberty Mutual because of a poor experience with a claim. Rich's team provides a much better customer service experience, and I feel like I'm not just an account. We even saved some money. Jessica was quick to provide and send all the necessary documentation."

"The Rich Royalty team is fantastic. Great professional service and expertise. They are super friendly as well!"

"Office staff is incompetent. Lied and said I cursed and called his employee a name which I absolutely did not. Changed my policy without telling me."

"Really a great client-focused organization. They're always there when I need them and my rates are more than competitive. Highly recommend!"

"Great Customer Service provided by Beth Lipko. It is always a Great feeling to need the assistance of an expert and to know that they didn't let the file sit on a desk for days. Beth did a Great Job for Rich Royalty and Son. Anita Waldroup"

"Fanastic team to work with, my family and I are insured with them. I'm happy to send them any business I can! +1"

"After an accident, I contacted this office and received swift and professional service."

"I have been very pleased with the customer service at this insurance company so far. It’s very convenient to get in touch with my agent and everyone at the office is very helpful!"

"Great experience with the company, They made changing addresses with my renters insurance very easy and convenient, through text and the State Farm app!"

"Jessica and the entire staff are so pleasant to work with. Thanks Jeff"

"This office is amazing! I have been working on getting my son on my car insurance and Beth has been so kind, helpful, and informative. She has always gotten back with me quickly when I have had questions. Thanks a million, Beth!"

"Everyone is incredibly friendly and helpful! The team is also prompt with any questions that I have had in the past."

"Wonderful place with great people! Excellent service always a big help!"

"The whole staff is welcoming and treats me and my family well and also helps us get the best coverage for our money. I would recommend them they go above and beyond for you."

"Beth is very professional, nice, and helpful every time I’ve had questions or concerns. My daughter had an accident with her car and they were very punctual and helpful with the repairs."

"Mason was able to save me money, while also providing me with much greater coverage. He was so personable and professional. He made the process easy and seamless. I am so happy I switched to State Farm!"

"Absolutely impeccable customer service! They are quick to respond and very helpful!"

"Excellent customer service! They are very professional and do a great job taking time to answer questions and provide clarity."

"Very professional and willing to take time to get everything taken care of."

"Prompt responses and actions. Awesome Customer Service."

"The team and Rich have always been so responsive and helpful whenever I have any questions or need assistance."

"Very rude staff and agent."